Privacy Policy


We are committed to your privacy rights and the safeguarding your information.

We created this privacy policy ("Policy") to explain the types of information we collect through our website (“Site"), as well as how we will use, disclose and protect this information once it is collected. We also provide instructions for removing your information from our records. By using this Site, you agree to the terms of this Policy, and acknowledge that these terms are subject to change.

Information We Collect

Traffic Data. StringBox may collect a variety of visitor data such as IP addresses, browser settings, internet service provider (ISP) information, referring/exit pages, operating systems, date/time stamps, and clickstream data ("Visitor Data"). The StringBox internal servers and software automatically recognize Visitor Data. No Personally Identifiable Information is collected in this process. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals ("Traffic Data").

We may use Traffic Data to analyze Site traffic, but this information is not examined for Personally Identifiable Information. We may also use Traffic Data to diagnose problems with our server, administer our Site, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates, or advertisers on an aggregated and anonymous basis.

Cookies. StringBox may use the standard cookie feature of major browser applications and third-party providers, including Google Analytics features (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration and Google Analytics Demographics and Interest Reporting), or employ internally developed cookies and tracking codes, that allow StringBox to store a small piece of data on a visitor's computer, or any other device a visitor uses to access Online Services, about his or her visit to the Site or use of Applications. StringBox does not capture Personally Identifiable Information in cookies or use cookies to mine Personally Identifiable Information. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such order forms, will be limited.

Personal Information. StringBox requires each customer to provide us with personal information ("Personal Information") to access and use StringBox services. Personal Information is captured only when a visitor completes a form on our site, or speaks on the phone with a StringBox employee, and willingly discloses that information. Personal information is also captured when third-party vendors create an account with us.

Personal Information includes: (i) "Contact Data" (such as your name, address, city, state, zip code, phone number, and email address); (ii) "Financial Data" (such as your credit card number, expiration date, and verification code or bank account information); (iii) "Demographic Data" (such as your zip code and sex), and (iv) various miscellaneous data, such as wedding budget, stylistic preferences, and other data that may be necessary to collect in order to offer our services.

How We Use Your Information

StringBox uses information we track and collect for the sole purpose of administering our services. We do not use this information for any other reason.

We will use your contact information to communicate with you, facilitate your dealings with our third-party partners, and inform you of offers and discounts. You may receive emails from us responding to your inquiries, providing services you request, and managing your account. You may also receive communications from our third-party partners and vendors in our network, as the purpose of our site is to put you in direct contact with them. We will not rent or distribute your information to third-parties unrelated to the fulfillment of our services.

How We Safeguard Your Information

We employ a number of measures to safeguard the security and integrity of the Personal Information we collect. For example, we use Secure Sockets Layer (SSL), private dedicated servers, and intrusion detection measures and firewalls. Payment information is encrypted during transmission and is stored with a secure third party processor. While some Personal Information will be accessible to our staff, no sensitive billing information is accessible to them at any time. However, we cannot and do not guarantee that information will be absolutely safe from interception during transmission or intrusion during storage, while stored on our servers or elsewhere.

We have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. If you create an account on our Site, you are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. Please notify us of any unauthorized use of your password or account. If we believe that the security of your Personal Information in our care may have been compromised, we may seek to notify you. If we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.

How to Request Removal of Your Information

To request the removal of your information, send an email to support@stringbox.com indicating your desire to have your information removed. We will reply to you promptly with confirmation that your personal information has been deleted.

Changes to This Policy

We may update this policy as needed. When updates occur, a date will be published along with the changes to indicate when this page was last modified.

Contact Us

If you have any questions about our site policies, you may contact us directly at support@stringbox.com.